Payment Policy

Last updated: August 4, 2026

Thank you for shopping with Baby Pet Studio. We are committed to providing a secure and convenient payment experience for all our customers. Please review our Payment Policy before completing your purchase.

Accepted Payment Methods

We accept secure payments through the following payment methods:

Visa

Mastercard

American Express

Maestro

Apple Pay

Google Pay

Shop Pay

UnionPay

Diners Club

Discover

Available payment methods may vary depending on your location and device.

Payment Security

All payments are processed through secure and trusted payment providers using SSL encryption technology. Your payment information is encrypted during transmission to ensure your personal and financial information remains protected.

Baby Pet Studio does not store your complete credit or debit card details on our servers.

Payment Authorization

When you place an order, your payment will be authorised at the time of checkout. Orders will only be processed after successful payment authorisation.

If your payment cannot be authorised, your order may be delayed or cancelled.

Currency

All prices displayed on our website are listed in Australian Dollars (AUD) unless otherwise stated.

Order Confirmation

After your payment has been successfully processed, you will receive an order confirmation email containing your order details. If you do not receive your confirmation email, please check your spam or junk folder before contacting us.

Failed or Declined Payments

A payment may be declined for several reasons, including insufficient funds, incorrect billing information, bank security checks, payment provider restrictions, or technical issues.

If your payment is declined, please verify your payment details, contact your bank, or try another payment method.

Refunds

Approved refunds will be processed back to the original payment method used for the purchase. Depending on your financial institution, refunds may take 5–10 business days to appear in your account after they have been approved.

Please refer to our Return & Refund Policy for more information.

Fraud Prevention

To protect our customers, Baby Pet Studio reserves the right to refuse or cancel any order if fraudulent activity, unauthorised transactions, or suspicious behaviour is suspected.

Additional verification may be requested before an order is processed.

Contact Us

If you have any questions regarding payments, please contact our customer support team.

Baby Pet Studio

Website: babypetstudio.com

Email: support@babypetstudio.com

Phone: 0450 850 531

Address: Shop 10/18–20 O'Dea Ave, Waterloo NSW 2017, Australia